Customer guide
Getting started: connect your channels
From sign-up to your first published post in five steps. Everything is organic — Social Spark Hub never buys ads, and nothing is published without your approval.
1. Create your account
Sign up with your email address. Your workspace is created automatically — this is where your products, campaigns and connected channels live.
2. Add your first product or service
Open Products and add what you want to promote. Paste your website URL and we'll pull in a one-liner, audience and brand notes automatically.
3. Pick a moment and generate a campaign
Open the Agenda, choose an upcoming moment, generate marketing angles, then use the brief in the Generator to create channel-ready post variants.
4. Connect your channels
Open Channels (or Setup for the detailed walkthrough) and connect the accounts you want to publish to — see the per-channel instructions below.
5. Review and publish
Save variants to the queue, review them on the Channels page, and publish. Nothing posts without your explicit approval.
Per-channel instructions
Every connection starts on the Channels page after you sign in. Detailed, screenshot-level walkthroughs live on the Setup page inside the app.
Facebook & Instagram
- You need a Facebook Page for your brand and, for Instagram, a professional (Business or Creator) account linked to that Page.
- Open Channels and click Connect on the Instagram + Facebook card.
- Sign in with your personal Facebook account — it stays private; we only publish to your Page, never to your profile.
- Grant the requested permissions and pick the Page (and linked Instagram account) you want to use.
- Open Channels and click Connect on the LinkedIn card.
- Sign in with LinkedIn and approve the connection.
- Posts publish to your personal profile, with your product image attached when available.
X / Twitter
- Open Channels and click Connect X account.
- Authorise the app on x.com — you'll be redirected back automatically.
- Tweets publish with your product image attached when available.
YouTube
- Open Channels and click Connect on the YouTube card.
- Sign in with the Google account that owns your YouTube channel and approve the consent screen.
- Videos upload to your own channel only after you explicitly approve each upload.
- Use Verify uploads on the Channels page to confirm everything works without publishing anything.
TikTok
- Open Channels and connect your TikTok account.
- Choose drafts mode (review in TikTok before posting) or direct post.
- Drafts mode is recommended while you get comfortable with the flow.
Need a hand?
Stuck on a connection? Email us at support@socialsparkhub.app and tell us which channel and which step — we'll get you publishing.
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