Customer guide
Getting started: connect your channels
From sign-up to your first published post in five steps. Everything is organic — Social Spark Hub never buys ads, and nothing is published without your approval.
1. Create your account
Sign up with your email address. Your workspace is created automatically — this is where your products, campaigns and connected channels live.
2. Add your first product or service
Open Products and add what you want to promote. Paste your website URL and we'll pull in a one-liner, audience and brand notes automatically.
3. Pick a moment and generate a campaign
Open the Agenda, choose an upcoming moment, generate marketing angles, then use the brief in the Generator to create channel-ready post variants.
4. Connect your channels
Open Channels (or Setup for the detailed walkthrough) and connect the accounts you want to publish to — see the per-channel instructions below.
5. Review and publish
Save variants to the queue, review them in the Post queue, and publish. Nothing posts without your explicit approval.
6. Let your shop feed keep the queue full
Connect your shop feed under Products and choose a rhythm. Posts are either written fresh in the tone you pick, or built from your own feed values with a post formula you assemble from the fields your feed supplies. Every prepared post waits for your approval.
Per-channel instructions
Every connection starts on the Channels page after you sign in. Detailed, screenshot-level walkthroughs live on the Setup page inside the app.
Facebook & Instagram
- You need a Facebook Page for your brand and, for Instagram, a professional (Business or Creator) account linked to that Page.
- Open Channels and click Connect on the Instagram + Facebook card.
- Sign in with your personal Facebook account — it stays private; we only publish to your Page, never to your profile.
- Grant the requested permissions and pick the Page (and linked Instagram account) you want to use.
- Open Channels and click Connect on the LinkedIn card.
- Sign in with LinkedIn and approve the connection.
- Posts publish to your personal profile, with your product image attached when available.
YouTube
- Open Channels and click Connect on the YouTube card.
- Sign in with the Google account that owns your YouTube channel and approve the consent screen.
- Videos upload to your own channel only after you explicitly approve each upload.
- Use Verify uploads on the Channels page to confirm everything works without publishing anything.
TikTok
- TikTok has two separate reviews: the initial app review and the Content Posting API Direct Post audit.
- If you want public direct posting, apply for the Direct Post audit as soon as the TikTok app products are configured; TikTok advises allowing 2–4 weeks.
- Open Channels and connect your TikTok account.
- Choose drafts mode (review in TikTok before posting) or direct post.
- Use drafts mode while the separate Direct Post audit is pending; app approval alone does not enable public direct posts.
Need a hand?
Stuck on a connection? Email us at support@socialsparkhub.app and tell us which channel and which step — we'll get you publishing.
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